California Certified Nursing Assistant (CNA) Practice Exam

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Prepare for the California CNA Test. Study with flashcards, multiple-choice questions, hints, and explanations. Get ready to ace your exam efficiently!

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Which quality is essential for a nursing assistant to demonstrate to build trust with residents?

Competence
Creativity
Mildness
Composure

The correct answer is: Competence

To build trust with residents, demonstrating competence is essential for a nursing assistant. Competence involves having the necessary skills and knowledge to perform tasks effectively and safely. When residents observe a nursing assistant who is capable and reliable in providing care, it reassures them that their health and well-being are in good hands. This fosters a sense of security and confidence in the nursing assistant's abilities, which is fundamental in establishing a trusting relationship. While creativity, mildness, and composure are desirable qualities, they do not directly address the foundational aspect of trust that competence does. Creativity might enhance problem-solving in certain situations, mildness could create a gentle approach, and composure can help manage stressful circumstances, but these attributes do not replace the necessity for a nursing assistant to effectively deliver care through their skills and knowledge. Trust is fundamentally built on the perception of ability, which is encapsulated in the concept of competence.