California Certified Nursing Assistant (CNA) Practice Exam

What should a healthcare worker do if they witness a violation of a resident's rights?

1. Ignore it

2. Report it to a supervisor

3. Discuss it with the resident

4. Only document it

The correct answer is: Report it to a supervisor

When a healthcare worker witnesses a violation of a resident's rights, the most responsible action is to report it to a supervisor. This is crucial for several reasons. First, supervisors are trained to handle such situations effectively and have the authority to investigate and take appropriate action. Reporting any violation not only serves the interest of the individual resident involved but also helps in protecting the rights of all residents within the facility. Ignoring the violation could lead to further harm or continued abuse, thus putting other residents at risk. While discussing the incident with the resident may seem supportive, it can potentially complicate the situation and may not lead to any corrective action. Documentation is important, but it should not be the only action taken; simply documenting without reporting fails to address the immediate need for intervention. Taking the initiative to report ensures that the facility can maintain a safe and respectful environment for all its residents.