California Certified Nursing Assistant (CNA) Practice Exam

How should a nursing assistant respond to a patient grieving the loss of a spouse?

1. Encourage the patient to forget about it

2. Redirect the conversation to happier topics

3. Say, "I understand you're in pain. I'll stay with you."

4. Advise the patient to move on

The correct answer is: Say, "I understand you're in pain. I'll stay with you."

Empathetic support is crucial when assisting a patient who is grieving the loss of a loved one. Responding with "I understand you're in pain. I'll stay with you" acknowledges the patient's feelings and provides a comforting presence. It validates their grief and shows that the nursing assistant is willing to listen and share in the patient’s experience. Being present and offering emotional support can help the patient feel less isolated in their grief. This response fosters an environment of compassion, which is essential in healthcare settings. It allows the patient to express their emotions and begins to open a dialogue about their feelings, which may be beneficial for their healing process. In contrast, suggesting that the patient forget about their loss or advising them to move on can minimize their experience and may lead to feelings of shame or guilt about their grief. Redirecting to happier topics could come off as dismissive, implying that their pain should not be discussed, which can further deepen their sense of loneliness. Providing comfort and understanding allows the patient to navigate their grief in a supportive environment.